Warranty Statement
Warranty Policy
At Filtra Autoparts, we stand behind the quality and performance of our products. We provide a warranty against defects in material and workmanship, subject to certain conditions. Here are the key points of our warranty policy:
Installation and Usage: Our warranty applies when our products are installed following the current published installation instructions and used in accordance with the recommendations of vehicle, engine, or equipment manufacturers.
Defective Product Replacement: If any product is found to be defective in workmanship or material, we will replace it. Our commitment is to deliver products of the highest quality.
Damage Restoration: In the event that any engine or equipment is damaged due to the use of a proven defective product, we will cover the expenses to restore the engine or equipment to its pre-damage condition.
Exclusions: Consequential damage claims are not covered under this warranty. It is essential to promptly notify us of any claim against our product. The product and/or the equipment must be available for inspection before any dismantling or repairing takes place.
Claim Process: To expedite the claim process, the specific product in question should be returned to the point of purchase and passed on to us for inspection.
Original Condition: This warranty covers products fitted to vehicles in their original condition.
Modification and Misuse: We do not warrant products fitted to vehicles that have been changed or modified from the original specification. The warranty does not cover products that have been subjected to misuse, neglect, negligence, accidents, or improper maintenance, operation, or installation.
Please note that this warranty statement represents our voluntary commitment and should not affect any rights granted to users of our products under Australian Law. It does not limit or exclude our legal liability, as permitted by applicable laws.
At Filtra Autoparts, we prioritize customer satisfaction and strive to provide reliable products. For any warranty claims or further inquiries, please contact us.